Wednesday, June 17, 2009

Work the system

We are champions. Yes, I know that we lost all three matches at the ICC T20 championship this time. I am referring to our ability to whine and complain - about the system, about our kids, our husbands or wives, our in-laws (boy, this is our favourite. We have entire TV channels devoted to it) our roads, traffic and on and on...

We are eager to move to entirely new continents, so we can expatiate on how there are so many irritants back home, starting from comparisons between the long lines at the bank tellers, (before the ATM) , to the short ones abroad and claim that it is an irritant. (Yes, he definitely deserves the whine crown, but that should be a separate post.) We revel in it and feel martyred as we discuss the real or percieved suffering.

Then again, we are talking about incredible India, so never be surprised, should be the motto. So, now we have an official forum to complain on. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But two weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the the Government of India online Grievance forum at http://www.pgportal.gov.in/ to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all. So use this grievance forum and educate others who don't know about this facility.

Maybe our country is the ultimate example of "Ask and you shall be answered". So maybe, we have to ask a lot more often. Maybe, we have to ask more persistently and even loudly. Things will work ; and if they do not , we can always add one more thing on our crib list.

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